Email, SMS & Reviews
What email, SMS & reviews can do for your website
Your website brings people in — email, SMS and reviews are what turn them into repeat customers. Here is everything these tools can do, and how we set them up for you with Klaviyo.
Why this matters
Most first-time visitors are not ready to buy, and most past customers will not return on their own. Email, SMS and reviews fix both problems automatically: they capture visitors, bring buyers back, and build the trust that makes new shoppers say yes — using an audience you own instead of ad space you rent. It is consistently among the highest-return marketing any site can run.
Automated flows — set once, earns every day
Flows are automatic messages triggered by what a customer does. We build the core set that recovers and grows revenue on its own:
Welcome series
Greets new subscribers, tells your story, and converts that important first sale.
Abandoned cart
Reminds shoppers who added to cart but did not check out — one of the biggest sources of recovered revenue.
Browse abandonment
Follows up when someone views products or services but leaves without adding anything.
Post-purchase
Confirms the order, sets expectations, and cross-sells the next thing to buy or book.
Win-back
Automatically re-engages customers who have not returned in a while.
Review request
Asks for a review at the right moment after delivery, growing your star ratings hands-free.
Back-in-stock & price drop
Notifies interested shoppers the moment an item returns or drops in price.
Birthday & replenishment
Timely, personal nudges — a birthday treat, or a reminder when it is time to reorder.
VIP & loyalty
Rewards your best customers and keeps them coming back.
Marketing (campaign) emails
Campaigns are the one-off sends you control: newsletters, promotions, new-service launches, seasonal offers and announcements. Send to your whole list or to a targeted segment, and A/B test subject lines to see what performs. This is how you stay top-of-mind between purchases.
SMS marketing
Text messages get opened almost every time. The same flows and campaigns can go out by SMS — cart reminders, shipping updates, flash-sale alerts — all set up with the opt-in and consent language the law requires, so you grow a compliant text list you own.
Signup forms & popups
We add on-brand signup forms and popups to your site to capture email and SMS subscribers — often paired with a first-order discount — so your list (and your future revenue) grows every day your site is live.
Segmentation & personalization
Not everyone should get the same message. We group your audience by what they have viewed, bought and clicked, so the right people get the right offer — with product blocks and content that personalize to each reader. Relevant messages mean more sales and fewer unsubscribes.
Reviews that build trust — and rankings
Automated review requests turn happy customers into star ratings and photos right on your product pages, where they lift conversion at the moment people decide. The review text you collect is also fresh, keyword-rich content that helps you in Google and AI search.
Smart chat box
A smart, on-brand chat assistant greets every visitor, answers your most-asked questions instantly, and uses quick-reply buttons to guide people to book, buy or contact you — capturing leads and covering you after hours. It keeps visitors from leaving with an unanswered question.
The setup plans
We handle the full setup so it is done right the first time. Existing website clients pay a lower rate. Prices are one-time setup fees.
Klaviyo Email & SMS Setup
$374Core flows, branded templates, signup form and compliant SMS. Website clients $262.
ViewKlaviyo Product Reviews Setup
$149Automated, branded review requests shown on your product pages. Website clients $97.
ViewBranded Sending Domain Setup
$112Send from your own domain with SPF, DKIM & DMARC. Website clients $74.
ViewKlaviyo Complete Bundle
$562Email & SMS + Reviews + Branded domain — best value. Website clients $374.
ViewSmart Chat Box
$224On-brand chat assistant that answers, guides and captures leads. Website clients $149.
ViewHonest note on costs. Our fee is the one-time setup only. Klaviyo is a third-party platform — you create the account and pay Klaviyo directly. Some items carry ongoing monthly third-party fees (Klaviyo as your list grows, SMS billed by usage, and some features such as Reviews or a dedicated sending domain may need a paid plan) — billed to you by that provider, never by us. Some setups require adding DNS records to your domain, which we provide and you (or your registrar) add. You own the account and everything we build in it.
Common questions
Do I need a Klaviyo account?
Yes. Klaviyo is a separate platform you set up and pay for directly — it is free to start and scales with your list. We configure everything inside your account, which you own.
Are there ongoing costs?
Our setup fee is one-time. Some third-party plans are ongoing monthly subscriptions billed by that provider (for example Klaviyo as your contact list grows, or SMS usage). We are always upfront about which items may carry those.
Will this work with my Shopify site?
Yes — these integrate directly with Shopify, and we build them into the site you already have (or the one we build for you).
Ready to grow repeat sales?
Start with a free AI Visibility Report, or pick a setup plan above. Website clients get the lower rate automatically.